A convenient way to respond.
Let callers add a detail or share a better callback time by text.
BUILT FOR THE BUSINESSES THAT KEEP LIFE RUNNING
Less busywork.
Better follow-up.
Room to grow.
AI phone answering, lead capture, and practical automation for home service businesses. Built around the way you work.
Book a discovery callHEAR IT FOR YOURSELF
Meet your next
first impression.
Try Alex, an AI receptionist for a fictional HVAC company. Play the customer and hear how a service request becomes a clear next step.
Want this for your business? Book a demo ↗INTERACTIVE HVAC DEMO“My furnace is running,
“My furnace is running,
but the house is cold.”
Start with that, or ask about a replacement estimate. Use a fictional name, address, and phone number.
This demonstration cannot book service or arrange a callback. Voice audio is processed by Retell AI; audio and transcripts may be stored for review. Please don’t share personal or sensitive information.
Start the call in the voice widget and allow microphone access. Once connected, say “Hello” first to start the demo. Alex will respond after you speak.
AN OPTIONAL NEXT STEP FOR YOUR CALLERS
The call ends.
The conversation can continue.
When your office can’t answer, an AI receptionist can collect the request and offer a text follow-up. Customers can add details without making another call, and your team has a clearer next step.
INTERACTIVE PREVIEW · NO TEXTS SENTCUSTOMER EXPERIENCEFictional HVAC company
Alex has collected the request
Jamie’s furnace isn’t heating. The office needs to call back.
Example Heating & CoolingSimulated SMS conversation
Less information to chase.
Keep the service request and follow-up replies together for the person handling it.
More visibility into follow-up.
Track which inquiries need attention. Your team still confirms appointments and service availability.
TRY TODAY
A working voice intake demo.
Our current demonstration connects the website voice agent to a lead spreadsheet and an email notification. Try the voice demo above.
CONFIGURE FOR YOUR BUSINESS
Text follow-up and replies.
Texting is an optional client setup, illustrated here. Launch requires a texting-enabled number, applicable messaging registration, a consent and opt-out process, and a tested destination for replies.
What about a caller who hangs up before speaking to Alex?
That is a separate missed-call recovery workflow. We first check the phone system, event tracking, and permission to send a text. A missed call alone is not treated as consent in this preview, and we do not promise an automatic text to every missed caller.
Show us how your office handles missed calls.
We’ll map a focused pilot around your process.
WHAT WE DO
Close the gaps
between “hello” and hired.
You already have a business to run. We help put the right systems behind the calls, inquiries, and follow-up that keep it moving.
A helpful first response.
AI phone assistants that collect service requests, answer approved questions, and guide callers to the next step when your team is busy.
- Inbound and overflow call handling
- Contact and service-request intake
- Human handoff rules
A clear path to contact.
Focused websites and landing pages that make it easy for potential customers to tell you what they need—and easy for your office to find it.
- Service-focused landing pages
- Lead capture and routing
- Campaign-ready customer journeys
Keep the next step moving.
Practical follow-up workflows that give inquiries an owner, keep estimates visible, and help your team spend less time chasing information.
- Office alerts and callback tasks
- Estimate follow-up workflows
- Simple activity and outcome reporting
HOW WE WORK
Start with one problem.
Build what earns its place.
Technology should fit your operation. We start small, test the real workflow, and expand when the system is useful to the people using it.
Book a call to discuss your workflow- 01
Find the friction.
We look at how calls and inquiries move through your business, what your team already uses, and where work gets held up.
- 02
Build and test a focused pilot.
We agree on one workflow, configure the tools, and test the handoffs with your team before putting them to work.
- 03
Measure. Refine. Expand.
We review response times, follow-up activity, and business outcomes together to decide what should happen next.
PROFESSIONAL SERVICES AUTOMATION
Built around
real work.
LOCAL ROOTS. A BROADER VIEW.
Practical systems.
Personal attention.
Professional Services Automation is founded by Trent Wismer and based in Metro Detroit. We help home service owners put AI and automation to work on everyday business problems.
Our first focus is HVAC, with an approach designed to grow across the trades. We work with your team to define the process, connect the tools, and keep people involved where their judgment matters.
You know your customers.
We help the process keep up.
A FEW THINGS TO KNOW
Practical answers.
Clear expectations.
Do I need to replace my current software?
We start by reviewing the tools you already use. Where suitable connections are available, we build around them. We confirm compatibility and scope before recommending a change.
Can the AI book appointments or quote prices?
That depends on your approved rules and available integrations. An initial pilot can collect callback requests while your office confirms appointments and pricing. We only add automated booking when it can be tested against your real schedule.
Will this replace my office team?
Our focus is helping your team handle repetitive intake and follow-up. Your people stay responsible for technical advice, customer relationships, and decisions that need judgment.
How much does a project cost?
We scope each project around the workflow, existing software, and expected usage. Setup, ongoing support, and any software or phone charges are discussed before work begins.
LET’S FIND YOUR FIRST WIN
What’s taking time
away from your business?
Tell us how you handle calls and follow-up today.
We’ll start with a conversation about what could work better.